HostGator (www.hostgator.com) is a successful web hosting company running now for more than a decade. Though it was acquired by Endurance International Group (EIG) in 2012, HostGator was allowed to maintain independent operation under the brand name: HostGator.
Established in 2004 by a few university technical enthusiasts, SiteGround (www.siteground.com) now has grown up into a leading web hosting service provider in the industry. And over 500,000 domains worldwide are hosted with its servers.
Unquestionably, both HostGator and SiteGrond are worth the title Best Web Hosting provider. But who is better? Or, in other words, who is more suitable for individuals and SMBs, while who fits enterprise better? In the following HostGator vs. SiteGround comparison, we are going to find the answer via comparing their price value, performance, and customer service.
HostGator vs. SiteGround on Pricing
HostGator web hosting starts at $10.95/mo. To help customers save as much money as possible, the web host currently gives time-limited coupons on all plans. Upon using the coupon code “rsosaveas2new” at checkout, customers can receive a discount high up to 63% off, making the price reduce to $2.63/mo.
Another good news is, customers can still benefit from special discounts even when the mentioned coupon code expires. We have an exclusive “hostucan” coupon that can apply to all HostGator hosting services and which will never expire.
On the other hand, SiteGround web hosting charges at $9.95/mo for the StarUp Plan. Under the latest SiteGrond Coupon policy, customers can save 60% off for the first invoice, hence the starter price would be $3.95/mo instead. However, there are only 1 month and yearly billing cycles to choose from. Even worse, customers who go with the 1-month plans have to pay $14.95 setup fees additionally.
In terms of money back guarantee, HostGator makes it possible to request full refund within the first 45 days, while SiteGround only allows for the first 30 days.
HostGator vs. SiteGround on Price Value
Both HostGator and SiteGround have developed three sizes web hosting solution. Here we take their smallest size solution as an example to see who is richer-featured.
| Features | HostGator Hatchling | SiteGround StartUp |
| Websites | 1 | 1 |
| SSD Storage |  |
 |
| Web Space | Unlimited | 10GB |
| Data Transfer | Unlimited | Unlimited |
| FTP Accounts | Unlimited | Unlimited |
| Email Addresses | Unlimited | Unlimited |
| Databases | Unlimited MySQL | Unlimited MySQL & PostgreSQL |
| Control Panel | cPanel | cPanel |
| Free CloudFlare CDN | |
|
| $100 Google Adwords |
|
|
| $100 Bing Credit | |
|
| Price | $2.63/mo | $3.95/mo |
| www.hostgator.com | www.siteground.com |
No matter when it comes to HostGator or SiteGround, they are found offering ample hosting resources and tools along with affordable prices for their web hosting customers. Honestly speaking, it is not an easy thing to point the winner if just from the web hosting perspective. As a result of that, we will take the question further to other hosting solutions from the two web hosts.
Other Hosting Plans and Solutions
Besides web hosting, both HostGator and SiteGround provides cloud hosting and/or VPS hosting, dedicated server, and reseller hosting. Generally speaking, HostGator has much higher price value than SiteGround if not considering the latter’s highly innovative proprietary software and world-class hardware on the backend.
There’s still another thing that sets HostGator apart from its competitors—Windows hosting service. As one of the best Windows hosting providers, HostGator enables customers to develop and run various online presences in an ASP.NET environment. In addition to two Windows web hosting options, there are multiple Windows dedicated server solutions to upgrade to!
HostGator vs. SiteGround on Performance & Reliability
HostGator is utilizing two world-class data center facilities in the United States, while SiteGround’s data centers spread out over the world.
All the data centers are ensured of redundant electrical sytems, complete climate and temperature control, raised floor facility, fire-suppression systems, water detection systems, fault protection, and etc.
Both HostGator and SiteGround choose to partner with multiple major carriers to give the highest possible availability and speed experience.
If there is anywhere SiteGround records a high score, it must be the latest web hosting speed technologies it makes use of, including the cutting-edge Solid State Drive technology, NGINX web server technology, SuperCacher, free CloudFlare CDN, LXC technology, and etc.
As to reliability, HostGator guarantees 99.9% uptime availability, and SiteGround offers a 99.99% uptime guarantee.
HostGator vs. SiteGround on Customer Service
HostGator customers are allowed to directly contact its support representatives via phone, live chat, and ticket system around the clock. There is also an extensive Support Portal with more than 500 video tutorials and 680 help articles that customers can take advantage of to solve simple issues.
Other more, HostGator support engineers are responsible for 24/7/365 server monitoring and automatic weekly off-site data backups.
Likewise, SiteGround support staffs are available 24 hours a day and 7 days a week, via Chat, Phone, and Tickets. At the same time, the web host prides itself on having developed an industry-leading knowledgebase. There are not only helpful tutorials, but also webinar series and setup wizard to deliver remarkable self-help experience.
Apparently, customers never need to worry about technical support when they have any web hosting issues, no matter which web hosting provider they sign up with.
Verdict—HostGator or SiteGround?
If you are looking to a price-valued web hosting solution, register with HostGator as all its web hosting plans are affordable. Meanwhile, customers won’t have to compromise performance or reliability because of HostGator’s robust infrastructure and advanced technologies. On top of that, the web host has premium Windows hosting solutions to meet specific needs. To conclude, HostGator is perfect for personal bloggers and small to medium-sized businesses websites.
If you care much about speed, go with SiteGround as the web host adopts multiple cutting-edge hardware and software to optimize performance. This also reflects in SiteGround customer support, where the web host promises instant phone and livechat response, plus ticket response within 10 minutes. However, it is also the truth that SiteGround charges a little higher than most web hosting providers. So, for enterprises who have enough budget, SiteGround can be a good option.
If you are still looking forward more information about HostGator and SiteGround, please visit www.hostgator.com or www.siteground.com.